Troubleshooting FAQs - I uploaded my files, but my pictures are showing
up as little red X's.
Ahh,
likely a common mistake. There are two primary
causes of this problem.
1) Pictures are displayed in a web page by using a reference
within the code telling the web browser where that picture
"lives". The problem may be that these references
are wrong. Often when the site is built on your
personal PC and you create references to pictures you
create references to the pictures in various folders
around your PC.
To see if this is the problem, open your web page in
your web browser (Internet Explorer, Netscape Navigator
or whatever you use). Hover your mouse pointer
over one of the red X's and right click. Choose
properties from the menu that appears.
In the Properties
window that appears look at the Address: (URL) line.
This tells you where the web page is looking for the image.
If this address says something like C:/something then
the reference is set to the image on your hard drive.
Correct this by going into the coding for your web page
and putting the correct reference. For example,
if you have a directory inside of httpdocs called images
or pics where you store all your graphics the reference
would be /images/picturename.filetype. If your
images are just inside of httpdocs the reference would
just be picturename.filetype.
2) The
second common mistake is in naming the files and references.
Unix servers are case sensitive. This means that
to the server picture.jpg and Picture.jpg are not the
same file. In the properties window, check the case
of the filename in your reference. Then compare
that to the reference in your page code. If one
uses capitals and one doesn't that is the problem.
Adjust one or the other so that they match and re-upload
the affected pages.
You can find more tutorials below or simply go to our
knowledgebase
for more information